Terms and Conditions

General Notes Product specifications are subject to change without notice. Actual finishes may vary from the product photography shown herein. For customized products call our customer service department at 800 963-8267 for a detailed quote.

Order Placement You may place your order via fax, phone or email to us at: Toll-Free: (800) 9 METCOR (800 963-8267) Fax: (310) 817-4452 Email: sales@metcor360.com Order entry hours are Monday through Friday 7:30 am to 4 pm, PST.

Credit If you would like to open an account with us please fill out our credit application. Credit is extended at the sole discretion of Metcor Manufacturing. Typical requirements for the extension of credit include three current and satisfactory trade references and one bank reference. You may also choose to pay by Visa, Master Card or American Express.

Order Acknowledgement All orders are subject to acceptance. Orders will be acknowledged to the customer once entered, to serve as confirmation of items ordered, quantities ordered, special conditions (if any), and pricing. It is the customer’s responsibility to review the acknowledgement promptly and carefully to ensure that there are no errors, and to let us know immediately if there are. Changes may not be possible once an order has entered the manufacturing process.

Service Accounts For orders less than $100.00 net, a $10.00 service charge will apply.

Order Cancellation Our product offering is hand crafted and made to order. We regret that in most cases, once an order is in the manufacturing process it cannot be cancelled. Should an exception be made, a cancellation charge will apply.

Standard Payment Terms Net 30 with established credit. A service charge of 1 1⁄2% per month on the unpaid balance will be added to the unpaid balance and may be compounded each billing cycle if payments are not made according to terms. Costs associated with the collection of past due amounts, including, but not limited to, reasonable attorney’s fees, shall be added to amounts past due. All payments to be made to Metcor 360 and Mailed to: 1615 W 135th Street, Gardena, Ca 90249. We also accept Visa and Master Card.

Sales Tax/ Freight: Prices shown do not include freight, sales, use, or other taxes. The customer is required to pay any applicable taxes unless a valid resale certificate is provided from the “ship-to” state or province. FOB: All orders are shipped on an FOB factory, Los Angeles, Ca.